Telehealth Psychiatry in Jacksonville
Jacksonville is the largest city by land area in the continental United States — which means 'nearby' can still be forty minutes away, and the psychiatric provider you need may be on the far side of a very big map. Add a significant Navy presence and the outlying stretches of Northeast Florida, and access becomes a real geography problem.
Telehealth answers that geography directly. Sheilah Battle-Stephens, PMHNP-BC, serves the Jacksonville region by secure video as a Florida-licensed psychiatric provider — distance stops being the deciding factor.
Distance shouldn't decide your care
Across a footprint as large as Jacksonville's — and the smaller towns of Northeast Florida around it — the closest psychiatric provider can be an impractical drive. Secure video collapses that distance: a board-certified provider is as close as your phone, whether you're in Riverside, at the Beaches, or well outside the urban core.
Sheilah offers evaluations and medication management for adults across anxiety, depression, ADHD, and mood disorders, with a welcome to the area's veterans and military families and an unhurried, listening-first approach.
Honest about how this works
New Leaf is telehealth-only — no Jacksonville office. Sheilah is licensed in Florida (PMHNP #11022244) and sees patients by secure video; you'll need to be physically located in Florida at appointment time. In Florida, care is self-pay, and Medicare and Medicaid are not accepted here.
Who she sees in the Jacksonville region
- Residents far from the nearest psychiatric provider
- Navy and veteran families across the First Coast
- Busy professionals, parents, and seniors
- Adults in the smaller towns of Northeast Florida
Frequently asked.
I live outside Jacksonville proper. Can you still see me?+
Yes — anywhere in Florida works, as long as you're physically in the state during your appointment. That's the advantage of telehealth across a region this spread out.
Is there a physical office?+
No — New Leaf is telehealth-only. Sheilah is licensed in Florida and sees Jacksonville-area patients by secure video; there's no office to visit. You'll need to be in Florida at appointment time.
Do you accept Medicare or Medicaid here?+
In Florida, care is self-pay — Medicare and Medicaid are not accepted. Self-pay rates are on the Rates & Insurance page.
What internet or equipment do I need out in the county?+
A private space and a phone, tablet, or computer with a camera and a reasonable internet connection. You'll get simple instructions to join through the secure portal.